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TERMS & CONDITIONS 

GENERAL

 

 

Welcome to MyRaceNumber.com!!! My Race Number L.L.C. also referred to herein as “MRN”, “My Race Number” and “My Race Number.com” and/or its affiliates provide website features to you subject to the following conditions. If you visit or shop at myracenumber.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future My Race Number service or business (e.g., Your Account, Promotions, Etc.) you also will be subject to the guidelines, terms and agreements ("Terms") applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.

MRN may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current terms & conditions to which you are bound. By continuing to access myracenumber.com after modifications to these Terms & Conditions are posted, you are agreeing to accept the Terms & Conditions as modified.  If you are dissatisfied with the My Race Number Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the My Race Number Web site.

 

USE OF THIS WEBSITE

Under no circumstances shall My Race Number or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the My Race Number Web site, including but not limited to reliance by you on any information obtained from the My Race Number Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of My Race Number has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the My Race Number Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

My Race Number grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of MRN. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MRN. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MRN without express written consent. Any unauthorized use terminates the permission or license granted by MRN.

You should assume that everything you see or read on the site (i.e. text, graphics, logos, button icons, images, etc.) is copyrighted (and therefore, is protected by U.S. and international copyright laws) unless otherwise noted and may not be used except as provided in these terms and conditions or in the text on the site without the written permission of My Race Number. MRN neither warrants nor represents that your use of materials displayed on the site will not infringe rights of third parties not owned by or affiliated with MRN.

Images of people or places displayed on the site are either the property of, or used with permission by MRN. The use of these images by you, or anyone else authorized by you, is prohibited. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

While the Company uses reasonable efforts to include accurate and up-to-date information in the site, MRN makes no warranties or representations as to its accuracy. MRN assumes no liability or responsibility for any errors or omissions in the content of the site.

Any communication or material you transmit to the site by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, nonconfidential and nonproprietary, unless otherwise specifically indicated. Anything you transmit or post becomes the property of MRN or its affiliates and may be used for any purpose including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, MRN is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the site for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products using such information.

 

 THIRD PARTY LINKS

www.myracenumber.com may contain links to paying advertisers or other Web sites which MRN thinks may be of interest to you. These linked sites, however, are not under MRN's control, and MRN is not responsible for the content of any linked site. MRN does not necessarily endorse companies or products to which it links, and reserves the right to note as such on the myracenumber.com site. Your linking to the site, third party off-site pages or other sites is at your own risk and without the permission of My Race Number.

MRN has not reviewed all of the sites linked to MyRaceNumber.com and is not responsible for the content of any off-site pages or any other sites linked to its site.

 

YOUR ACCOUNT

 

 

If you use this MyRaceNumber.com web site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

MRN does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use MyRaceNumber.com only with involvement of a parent or guardian.

MRN reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.  My Race Number may, in its sole discretion, terminate your account or your use of the My Race Number Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. My Race Number reserves the right to change, suspend or discontinue all or any aspects of the My Race Number Web site at any time without prior notice.

 

 

 

PRIVACY POLICY

 

 

My Race Number LLC is strongly committed to protecting your privacy. This Privacy Policy discloses how we collect, use and share information we gather about you on My Race Number Web sites and the choices you have regarding our use of and your ability to correct the information. This Privacy Policy applies only to My Race Number Web sites. We hope that this disclosure will enhance your experience on the Internet and reinforce the trust that you place in My Race Number’s products and services.

 

My Race Number uses PayPal as our service for online purchases through the MyRaceNumber.com web site.  Please refer to PayPal’s privacy notice and terms and conditions as well as My Race Number’s.  The aforementioned information can be obtained at PayPal’s Web Site.

You’re My Race Number account information consists of personally identifiable information collected or received about you when you interact with the MyRaceNumber.com Web sites, services and offerings as a registered user. Depending on how you use the web site, you’re my Race Number information may include:

  1. Registration-related information (such as name, home or work addresses, e-mail addresses, telephone and fax numbers, birth date or gender)
  2. Information about your visits to My Race Number Web sites and pages, and your responses to the offerings and advertisements that may be presented on these Web sites and pages
  3. Information about the searches you perform through the My Race Number and how you use the results of those searches
  4. Information about the My Race Number services or offerings that you use, and how frequently you use them
  5. Transaction-related information (such as credit card or other preferred means of payment, billing or shipping information, or a history of products purchased through the My Race Number web site)
  6. Customer service information about you as a My Race Number user or subscriber; or other information specifically related to your use of a particular My Race Number service or offering

You’re my Race Number information may be supplemented with additional information from other companies.

You’re My Race Number information may be used:

  1. to operate and improve the Web sites, services and offerings available through the My Race Number web site
  2. to personalize the content and advertisements provided to you
  3. to fulfill your requests for products, programs, and services
  4. to communicate with you and respond to your inquiries
  5. to conduct research about your use of the My Race Number web site

You’re my Race Number information will not be shared with third parties unless it is necessary to fulfill a transaction you have requested, in other circumstances in which you have consented to the sharing of you’re my Race Number information, or except as described in this Privacy Policy.

My Race Number may use agents and contractors in order to help operate the web site. If such agents and contractors have access to personally identifiable information, they are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for My Race Number.

In the event that ownership of My Race Number was to change as a result of a merger, acquisition or transfer to another company, you’re My Race Number information may be transferred. If such a transfer results in a material change in the use of you’re My Race Number information, My Race Number will provide notice about the choices you have to decline to permit such a transfer.

My Race Number provides you with access to your registration and any billing or shipping information; the ability to edit this information at the My Account area; and the ability to deactivate your registration with My Race Number.

Because the choices you make in connection with you’re My Race Number information may not take effect immediately, it is possible you may receive a communication during the period in which your request is being processed.

My Race Number has established safeguards to help prevent unauthorized access to or misuse of your information, but cannot guarantee that your personally identifiable information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or the policies of the Network and its affiliated providers). To protect your privacy and security, My Race Number uses passwords to help verify your identity before granting access or making corrections to any of your information.

My Race Number may update this Privacy Policy from time to time, and so you should review this Policy periodically. If there are significant changes to My Race Number’s information practices, you will be provided with appropriate online notice.

 

 

 

PRODUCT DESCRIPTIONS

 

 

My Race Number attempts to be as accurate as possible, however, My Race Number does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.


The My Race Number Web site attempts to display product images shown on the site as accurately as possible, however, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.  There may also be slight variations of the product from the My Race Number website to what is actually provided, however, these will be small and not affect the product quality or appearance.

 

 

 

ORDERS AND PRICING

 

 

With respect to items sold by My Race Number, we cannot confirm the price of an item until your order is through the shopping cart; however, since we do charge your credit card immediately, if there is an error, we will correct it immediately with your credit card company.  Despite our best efforts, a small number of the items on our site may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Because My Race Number does business throughout the World and collects and remits sales tax as required by law, the My Race Number Web site also collects and remits sales tax as appropriate. My Race Number only collects taxes from the state of Michigan, USA residents.  All non Michigan, USA residents are responsible for claiming and/or paying taxes on purchases from My Race Number as required by the laws governing the customer’s place of residence.  For residents of the state of Michigan, USA, (only) that has tax-exempt status, please contact our customer relations division by email to customer service@myracenumber.com. You will be required to provide your state tax-exempt certification prior to purchase. Please note: My Race Number reserves the right not to sell to resellers.

You may pay for your orders in accordance with a credit card or debit card as allowed by PayPal.  Please refer to the PayPal payment terms for more information.  You may also pay by certified check or money order, or by a personal check. 

 

NOTE: Money order or check orders will not be processed until the check has cleared and we have received payment in full to our account.


Using Promotional Codes Unlike credit or debit cards, Promotional Codes used on Digital Coupons are debited at the time an order is placed. Digital Coupons will automatically be redeemed to purchase totals, up to the total purchase amount. Digital Coupons must be used prior to their noted expiration date and within a single transaction. Coupon cannot be replaced if it is lost, stolen, deleted, or if you cancel or return your purchase. In the event of a reduction in price below the coupon value, the excess value of the coupon will not be refunded.

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment and/or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. See order limitation section for more information.  If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.  Your credit or debit card will be charged immediately upon ordering, so if we reject an order, we will process a refund immediately to your card.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The My Race Number Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and My Race Number reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, My Race Number will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with My Race Number's Return Policy (please see return policy for full details on returns).

 

SHIPMENTS; RISK OF LOSS

 

 When Customer places an order, the order will be shipped to an address designated by Customer as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to Customer upon delivery of the items to the carrier. Customer is responsible for filing any claims with carriers for damaged and/or lost shipments. MyRaceNumber LLC retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges 

 

RETURN POLICY

All sales made through the My Race Number Web site are subject to My Race Number's return policy.

All returns must have a Return Merchandise Authorization (RMA) number.  Please call My Race Number at 888-722-3676 or email us at customer service@myracenumber.com to request your RMA prior to shipping any merchandise back to My Race Number.  My Race Number will not accept any returned merchandise without a RMA number.

Personalized MRN Apparel (Including Jersey Personalization)

  1. Due to the fact that our products are custom made for our customers, they can not be resold if returned.  Therefore, once we have started processing an order the sale is final and we will not be able to make a return or exchange.  If you want to cancel or change an order, you must contact us immediately.  If we have not started processing your order, we will gladly cancel your order and refund your money or change it as requested at our discretion.  For jersey lettering and butt patch orders, colors do not always match eachother.  We do not guarantee that colors of jerseys match similar colors for butt patches.  For jersey lettering there is the potential for "bleed through" of the jersey color into the letters and numbers.  We do not accept returns for bleed through issues as this is an effect we can not control.  Logos and other designs on jerseys may be covered up by lettering, this is something that MyRaceNumber can not control and we do not accept returns for any issues related to covering up logos.
  2. My Race Number stands behind the quality of its products.  If there is a manufacturer defect, simply contact us and we will fix or replace the item or refund your money at our discretion. 
  3. If we make a mistake we will correct it and send you a replacement or refund your money at our discretion.  Should a mistake arise, simply contact us within 30days. 
  4. For any issues or concerns with an order, please include your order number and a description of the issue or concern and we will do everything we can to come to an acceptable solution. 
  5. If you make a mistake we can not return or exchange your product. 
  6. My Race Number reserves the right to change this policy at any time, with or without notice.  My Race Number also reserves the right to deny any claim for change, return, refund, exchange, warranty claim, cancellation or any other claim not stated here at our discretion.

All Other Items

  1. My Race Number (MRN) will replace any product that is defective or was shipped in error at no cost to the customer.
  2. To return an item you must contact us within 30 days from the date your package arrives. My Race Number is not responsible for any damage or loss of returned packages and we suggest that you insure the returned package(s) through the carrier.
  3. Returns and exchanges must be in new condition and include original product packaging. Please do not use the manufacturer’s product box as the shipping container. For each item returned for refund instead of exchange, a restocking fee of up to 15% may be assessed. There is no restocking fee for an exchange.
  4. The Manufacturer’s packaging must be clear of writings or markings.
  5. Parts that have been installed (or damaged while attempting to install) and/or used in any manner will not be accepted for return.
  6. Electrical, ignition, discontinued, are not returnable. Videos and DVD’s must be unopened and in original packaging.
  7. Special order items can be exchanged (including OEM), but if returned for a refund then a restocking fee of 15% will apply.
  8. All closeout and clearance merchandise sales are final and cannot be refunded and Exchanged. Exchanges on manufacturers defects are acceptable.
  9. If you return any item from a combo/package deal for a refund, the items being kept from the combo/package deal will revert to regular pricing and customer will receive refund of the remainder after pricing has been recalculated to reflect original pricing. My Race Number will not accept exchanges for items that are clearance or discontinued.
  10. Return shipping costs and other incidental fees are the sole responsibility of the customer unless the item was defective or shipped in error.

Instructions for Returns, Exchanges & Refunds

If you are not satisfied with your purchase, please follow the instructions below to return the item.

  1. Return Merchandise Authorization (RMA)
    1. Call 1-888-722-3676 to request a Return Merchandise Authorization (RMA). Unfortunately, we cannot accept returned merchandise without an RMA.
      Returns
    2. All returns must be in new condition and include all original manufacturers packaging.
    3. Returns must be received by My Race Number within 30 days of the RMA issue date.
    4. My Race Number, Inc. is not responsible for any damage or loss of returned packages and we suggest that you insure the returned package through the carrier. Always insure your return package for the full retail value of the item and obtain a tracking number from your chosen shipper.
    5. Unfortunately, we cannot process refunds on damaged items; damaged items will be returned to the customer via ground shipping.
      Exchanges - There are two exchange methods available at My Race Number:
    6. Standard exchange

My Race Number will send the replacement item(s) upon successful receipt of the original item(s).

  1.  
    1. Cross-ship.

For the fastest service, My Race Number, Inc. can cross-ship orders that were purchased with a credit card.

My Race Number will temporarily charge your credit card for the cost of the replacement item(s).

When My Race Number receives the item(s) being cross-shipped, the additional charges will be refunded.

If you do not wish to temporarily charge your credit card for the cross-shipped items, the standard exchange method will used.

  1. Refunds
    1. Credit card refunds are credited back to the card used for the original purchase.
      Return Shipping Methods
    2. Please return all items via ground shipping.
    3. Please note that third-party shippers, such as UPS Store, FedEx Kinko’s, Mailbox Etc., and similar companies, may add charges to normal ground shipping costs. My Race Number, Inc. does not reimburse these charges.
    4. Please do not return any items via COD; our shipping department cannot accept COD returns.
      Return Shipping Costs
    5. Return shipping costs are the sole responsibility of the customer.
    6. In cases where My Race Number has shipped an incorrect item, My Race Number will reimburse the cost of ground shipping.
    7. Please enclose the receipt in the return package.
      Return Address
    8. Please return RMA items to the following address:
      My Race Number, LLC
      ATTN: RMA # (number provided by customer service)
      11915 Lennon Road
      Lennon, MI 48449

 

ORDER LIMITATIONS


We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.  My Race Number may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. My Race Number also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same My Race Number Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. My Race Number reserves the right to limit or prohibit sales to dealers.


SHIPPING

 

All orders placed on this site are subject to product availability and will be shipped according to My Race Number's shipping policies.

A Day refers to a business day, meaning Monday through Friday excluding holidays.

** EXPEDITED SHIPPING OPTION - If you select this option we will do our best to ship within 5 business days.  If we do not ship within the 5 business day window, we will refund you for the extra amount that you were charged for this option.  Orders must be placed before 3pm EST to count as day 1 of the 5 business day rule.

A "Business Day" refers to a  day of the week meaning Monday through Friday and excludes holidays.

Personalized and Custom Products (Any item that is custom made with your name and number)

  1. Allow 5 to 10 business days for order processing & personalization before shipping your product.
  2. If you need your item sooner, you must contact us via email sales@myracenumber.com
  3. All U.S. domestic orders (includes Alaska, Hawaii and Puerto Rico)
    1. Orders will be shipped via the Post Office.

 Non-Domestic orders

  1. Shipping charges will be calculated in the cart.
  2. Orders will be shipped via the Post Office or UPS which will take up to 10 business days to ship.
  3. Due to customs issues and other unforeseen shipping and handling issues we can not guarantee a leadtime with non-domestic orders.

Personalized MRN Apparel (Including Jersey Personalization)

  1. Allow up to 10 business days for order processing & personalization before shipping
  2. All U.S. domestic orders (includes Alaska, Hawaii and Puerto Rico)
    1. Orders will be shipped via U.S. Post Office, UPS or FEDEX.

 

 

When Customer places an order, the order will be shipped to an address designated by Customer as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to Customer upon delivery of the items to the carrier. Customer is responsible for filing any claims with carriers for damaged and/or lost shipments. MyRaceNumber LLC retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges

Customer Support (888) 722-3676 10AM to 6:30PM Eastern Time Zone Monday thru Friday.
Copyright © 2014 MyRaceNumber LLC.