1)  WHAT IS THE TYPE AND QUALITY OF THE APPAREL USED?

    A. WE USE ONLY HIGH QUALITY NAME BRANDS, SUCH AS: HANES, JERZEE, BELLA AND OTHER TOP NAMES.

2)  IS MY CREDIT CARD INFORMATION SECURE?

    A. YES, WE USE PAY-PAL FOR ALL TRANSACTIONS.  PLEASE VISIT PAY-PAL SECURITY INFORMATION FOR MORE

         INFORMATION.

3)  WHY DO YOU NEED MY EMAIL ADDRESS FOR MY ACCOUNT?

    A. WE WILL SEND YOU EMAIL NOTIFICATIONS OF YOUR ORDER STATUS AND WE NEED TO BE ABLE TO CONTACT

         YOU IN THE EVENT THAT WE HAVE QUESTIONS ABOUT YOUR ORDER.

4)  WHY DOESN'T MY NAME AND NUMBER SHOW UP ON THE EXAMPLE IN THE DESIGNER?

    A. WE DO NOT CURRENTLY HAVE THE CAPABILITY TO SHOW YOUR PERSONALIZED NAME AND NUMBER ON THE WEBSITE.

         THE CURRENT INTENT IS TO LET YOU SEE YOUR CHOSEN COLOR COMBINATIONS ALONG WITH YOUR APPAREL TYPE.

         THE PRODUCT YOU RECEIVE WILL HAVE YOUR PERSONALIZED NAME AND NUMBER ON IT AS YOU HAVE ENTERED IT

         IN THE SYSTEM.

5)  HOW CAN I GET A COUPON CODE?

    A. COUPON CODES ARE USED IN CONJUNCTION WITH AN AD OR SPECIAL PROMOTION, OR MAY BE PURCHASED AS A

        GIFT CARD.

6)  CAN SAVE THE PRODUCTS I DESIGN?

    A. YES, JUST SIMPLY SIGN IN AND ADD IT TO YOUR CART OR WISHLIST AND IT WILL BE AVAILABLE FOR YOU FOR UP

         TO 90 DAYS.

7)  HOW DO I MAKE MY OWN PRODUCT?

    A. SEE THE HELP SCREEN FOR DETAILED INSTRUCTIONS, BUT BASICALLY:

          I.     GO TO THE DESIGNER

          II.    SELECT YOUR PRODUCT TYPE AND COLOR

          III.   SELECT YOUR DESIGN TYPE AND COLOR

          IV.   SELECT YOUR PERSONALIZED OPTIONS AND HIT "ADD TO CART" BUTTON

8)  DO YOU OFFER GIFT CERTIFICATES?

    A. NOT AT THIS TIME, BUT WE ARE CURRENTLY WORKING ON IT.

9)  HOW LONG WILL IT TAKE TO GET MY ORDER AFTER I PLACE IT?

    A. WE WILL INTERNALLY PROCESS YOUR ORDER WITHIN 3-8 BUSINESS DAYS.

    B. ALL U.S. DOMESTIC ORDERS (INCLUDES ALASKA, HAWAII AND PUERTO RICO) WILL BE SHIPPED U.S. PRIORITY

        2-DAY MAIL.

    C. ALL NON-DOMESTIC ORDERS WILL BE SHIPPED U.S. PRIORITY MAIL WHICH WILL TAKE 5-10 BUSINESS DAYS.

    D. IF A CHECK IS USED FOR YOUR ORDER, EXPECT ADDITIONAL TIME FOR THE CHECK TO BE CLEARED BEFORE

        WE START TO PROCESS YOUR ORDER.

    E. TO ENSURE TIMELY DELIVERY OF YOUR ORDER THE FOLLOWING MUST APPLY:

          I.   WE MUST RECEIVE PAYMENT IN FULL TO OUR ACCOUNT.

          II.   BILLING AND SHIPPING INFORMATION MUST BE COMPLETE AND ACCURATE.

10)  CAN I SPEED UP THE DELIVERY OF MY ORDER?

    A. NO, AT THIS TIME ORDERS ARE PROCESSED IN THE ORDER THEY ARE RECEIVED AND MADE AND SHIPPED AS FAST

        AS POSSIBLE.

11)  CAN I ORDER A SHIRT WITH DIFFERENT COLORED OUTLINES THAN WHAT IS SHOWN IN THE DESIGN?

    A. WE ARE WORKING TOWARDS ALLOWING SPECIAL REQUESTS, BUT WE CAN NOT DO IT AT THIS TIME.

12)  DO YOU LETTER JERSEYS AND HOW DO I ORDER ONE?

    A. YES, WE DO LETTER JERSEYS BUT WE DO NOT SELL THE JERSEYS THEMSELVES.

    B. SIMPLY USE THE JERSEY DESIGNER TO PICK YOUR DESIGN, PLACE AND ORDER AND FOLLOW THE INSTRUCTIONS.

    C. ONCE YOUR ORDER IS PLACED SIMPLY MAIL US YOUR JERSEY.

13)  IS THE MATERIAL DURABLE?

    A. YES, IT IS EXTREMELY DURABLE IF TAKEN CARE OF PROPERLY.

    B. SEE PRODUCT CARE INSTRUCTIONS SECTION FOR MORE DETAILS.

14)  HOW DO I CARE FOR MY PRODUCT?

    A. ALWAYS WASH THE ITEM INSIDE OUT IN COLD WATER AND TUMBLE DRY ON LOW HEAT, UNLESS OTHERWISE

        DIRECTED BY INSTRUCTIONS INCLUDED WITH THE ITEM.

15)  CAN I RETURN OR EXCHANGE MY PRODUCT?

    A. IF WE MAKE A MISTAKE WE WILL CORRECT IT AND SEND YOU A REPLACEMENT OR REFUND YOUR MONEY

        AT OUR DISCRETION.

    B. IF YOU MAKE A MISTAKE, UNFORTUNATELY WE CAN NOT RESELL THE PRODUCT DUE TO THE FACT THAT EACH

        PRODUCT IS CUSTOM MADE TO ORDER.  THEREFORE A RETURN OR EXCHANGE IS NOT ALLOWED.

    C. SHOULD A MISTAKE ARISE, SIMPLY CONTACT US WITHIN 30 DAYS.  PLEASE INCLUDE YOUR ORDER NUMBER

        AND A DESCRIPTION OF THE PROBLEM AND WE WILL DO EVERYTHING WE CAN TO COME UP WITH AN

        ACCEPTABLE SOLUTION.

16)  WHAT IF I PLACE MY ORDER AND CHANGE MY MIND BEFORE I GET THE PRODUCT, CAN I MAKE ANY CHANGES

       OR CANCEL THE ORDER?

    A. IF THAT WERE TO OCCUR YOU MUST CONTACT US IMMEDIATELY.

    B. IF WE HAVE NOT STARTED PROCESSING YOUR ORDER, WE WILL GLADLY CANCEL YOUR ORDER AND REFUND

        YOUR MONEY OR CHANGE IT AS REQUESTED.

    C. ONCE WE HAVE STARTED PROCESSING THE PRODUCT, WE CAN NOT CHANGE IT OR CANCEL THE ORDER.